Voices for GLASSRESQ

In the residence in the middle of the village, where high-quality and barrier-free flats are being built, people should be able to shape their third phase of life independently and enjoy it according to their own ideas. We were allowed to renovate the scratched glass in the flats so that nothing can stand in the way of this intention.

High up on the new building "Strandhaus Living" in Hamburg. Glass surface refurbishment with skyline view over the beautiful harbor city. Deep glass scratches in practically unreplaceable window fronts can be restored to like new by GLASSRESQ.

As good football fans, the GLASSRESQ specialists were delighted to receive the contract for Munich’s Allianz Arena. The challenge: the glass panels on the exclusive VIP stands were showing signs of wear due to high visitor numbers, along with scratches and scraper damage from improper cleaning techniques. None of this presented a problem for our young Zurich company. The GLASSRESQ team tackled the task in the Allianz Area at a rapid pace, without missing any fine detail of technique. They were soon able to declare victory over the defects in the glass, to shouts of applause and delight from the FC Bayern and Allianz Arena bosses: “In view of the technique and speed they exhibited, GLASSRESQ has most certainly earned a place in the Champions League for glass restoration.”

Construction sites represent a particular risk to any glass panes that are already installed. Carelessness and the hurly-burly of the construction site often result in deep scratches and damage to windows and other glass surfaces. Switzerland’s biggest construction & construction services company, Implenia AG, nowadays relies on GLASSRESQ’s glass restoration services. The construction enterprise finds it makes all the difference to have a partner who can quickly and cost-effectively repair any kind of glass damage.

The Mall of Switzerland is a shopping and leisure centre in Ebikon. Its 46,000 m² of space is home to 150 shops, a number of restaurants and bars, a multiplex cinema, flats and a hotel. It’s hardly surprising that a construction scheme of this complexity ran into the occasional hitch. During construction, 100 glass panes got damaged. GLASSRESQ was called in, the glass restoration specialists got straight to work and the scratches were gone in no time at all. The restoration was to the full satisfaction of Halter AG and Allreal Holding AG, the construction and building service providers who had contracted GLASSRESQ.

Clockmakers, car manufacturers and numerous other precision and metal-processing industries all have one thing in common: they are susceptible to glass damage, in particular, damage to acrylic glass, better known as Plexiglas. When it comes to scratches in specialised glass of any kind, GLASSRESQ always has the right solution to hand. Growing numbers of companies from these industry branches are approaching the Zurich-based enterprise and putting their trust in the innovative GLASSRESQ technology. Why? Because GLASSRESQ repairs, polishes and restores even the most complex or challenging specialist glass. Its services are in demand for fire protection screens for the fire service, specialist glass panels for Zurich’s forensic institute, Plexiglas safety glass for safety helmets... and many more specialist applications.

The naval arm of the German Armed Forces commissioned GLASSRESQ to repair and restore the special glass windows in the captain’s cabin on one of their reconnaissance ships. These bulletproof and heat-resistant glass windows were a complex custom build, and expert inspectors from the German Armed Forces had come to the conclusion that the glass would have to be replaced. However, their assessment was overturned when GLASSRESQ accepted the challenging mission and repaired the existing glass flawlessly within 48 hours. The German Armed Forces were very impressed with GLASSRESQ’s technology. We hadn’t just saved them money – our work also helps to save the planet. Plus, the reconnaissance ship was able to set sail ahead of schedule.

Zurich’s public transport operator, Verkehrsbetriebe Zurich (VBZ), enlisted GLASSRESQ as the perfect task force for damage that needs to be repaired quickly. The windows on the Cobra trams are repeatedly graffitied by vandals or marked with grease and negative symbols. Accidents can also result in damage. Any damage to the glass must be dealt with quickly, so that the vehicle can get back on track as soon as possible. Working as an active partner of the City of Zurich, GLASSRESQ provides this service within 24 hours. “I have to say, we’re very impressed”, said Hansjörg Fink, Director of the VBZ’s Tram Maintenance department.

Our first task for AXA Winterthur – officially AXA Versicherung AG – was to repair damage to the glass on AXA’s own buildings. On the strength of this successful project, the head of the damage department at AXA Versicherung decided to engage GLASSRESQ as a partner for other areas. There is a particularly large potential for demand on GLASSRESQ’s high quality services in the liability and construction insurance industries, where significant damage to glass panes is frequently reported. In future, GLASSRESQ will be working for growing numbers of AXA Versicherung’s major customers.

The order from Swiss locomotive manufacturer StadlerRail was challenging, to say the least. A successful international enterprise, StadlerRail had a problem: factory-caused damage to locomotives scheduled for delivery in the USA. The damaged panes were expensive, complex special heat-resistant glass. The work would need to be accurate and careful. In addition, it was essential to comply with stringent standards and glass guidelines. After a successful trial, GLASSRESQ completed the restoration to the full satisfaction of StadlerRail.

This was an unusual contract for GLASSRESQ. Zurich university Eidgenössischen Technischen Hochschule (ETH) entrusted our young company to restore scratched window panes in the newly built Hönggerberg student residence. It would have been extremely expensive and time-consuming to replace the damaged window panes, and time was pressing: the official handover and inauguration of the new building was approaching rapidly. The event had been scheduled months in advance and the guest list featured numerous prominent cultural and political figures. Postponing it was not an option. If the event was not able to take place on schedule, the costs would soar through the roof. The only solution was to repair the windows – and to the great relief of ETH Zurich, GLASSRESQ succeeded in flawlessly restoring the glass panes in a very short time. The ETH high-ups were delighted with the results, and gave the renovation high praise: “GLASSRESQ is the first glass restoration company to deliver on what they promise.”

German railway operator Deutsche Bahn AG trialled a total of six different glass restoration companies before declaring the innovative GLASSRESQ technique the final victor. Our winning combination of high quality, cleanliness and speed ensured the graffitied train windows were fully restored and repaired within a very short time. The director of Deutsche Bahn’s maintenance centre was delighted – and not just because all safety regulations had been followed to the letter. Following this successful trial contract, Deutsche Bahn made the decision to complete a maintenance contract with GLASSRESQ.

The SBB struggles with vandalism at its headquarters in Bern and numerous other SBB railway stations. The problem is obvious – but initially there was considerable scepticism about GLASSRESQ’s glass surface restoration services. Was it actually possible, wondered the SBB decision-makers in the Buildings and RailClean department, to restore damage as extensive and conspicuous as this? They decided to give us a trial. The final results did more than just convince them it was possible – they found themselves really impressed.
The directors of Buildings and RailClean were delighted by the speed of the service, as well as the environmentally friendly results and the huge cost savings. Hans-Peter Meier, head of Buildings at SBB: “Incredible, what these GLASSRESQ wizards have achieved”. Further work is under discussion, including Zurich’s main station, and a permanent maintenance contract with GLASSRESQ is being set up.